Tokyo Gas Introduces "NP Postpaid Air" for Vacant House Management Service, Aims to Acquire New Customers and Improve Convenience with Postpaid Payments That Do Not Need Credit Cards or Bank Accounts

The vacant house management service provided by Tokyo Gas, A service that aims to solve problems. According to the "2018 Housing and Land Statistical Survey" released by the Statistics Bureau of the Ministry of Internal Affairs and Communications, the number of vacant houses exceeds 8.4 million nationwide, accounting for about 25% in Tokyo and three prefectures. is becoming apparent. If "vacant houses" are left unattended, it will lead to deterioration of public health, obstruction of scenery, deterioration of security, etc., so owners of vacant houses and local governments are under pressure to take measures. In response to this, it is expected that the demand for services related to vacant house management will increase. Vacant house management service The main users of the "Parent's House Omamori" are children in their 40s and 50s who are in the prime of their working lives and whose parents have moved into nursing homes, etc. In many cases, children are entrusted with the management of vacant houses under the name of their parents, so it is assumed that the child will often pay the usage fee for the service. From this, it was assumed that payment methods such as direct debit linked to the individual owner would lead to an increase in the burden of payment procedures for children. In addition, compared to the younger generation, some users of this generation are more likely to pay in cash on a daily basis, and are accustomed to offline payment methods using invoices at convenience stores and post office counters. It was thought that by preparing payment methods other than cards, it would be possible to provide a more convenient service experience for users.

"NP Payment after delivery air" is a payment after delivery (BNPL) payment service for the BtoC market, including visiting services. Implemented companies will be able to provide users with a deferred payment method using invoices. Users can pay by simply bringing the bill that is mailed after purchasing a service or product to a convenience store, bank, or post office. In addition, with "NP Postpaid air", after the company registers information such as the name and address of the billing party, all billing operations such as billing, payment collection, and payment confirmation are performed on behalf of the company. This will lead to more efficient collection and elimination of uncollected risk. In this way, in anticipation of further market growth and business expansion in the future, it was highly evaluated for responding to user needs, improving convenience, and improving the efficiency of billing operations in terms of internal operations. air” has been introduced.

Since the vacant house management service "Parent's house charm" is a service related to families, we are considering flexible payment methods such as "NP postpay air" in addition to payment methods linked to individuals such as bank transfer. was “NP Postpay air” can be billed simply by registering the name, address, and phone number, so even if the owner (parents) and the payer (child) are different, the service can be started smoothly, such as the vacant house management service. increase. In addition, after receiving a paper bill at home, you can pay at a convenient place such as a convenience store or post office. It is easy to pay for the management service at a convenience store,” and it is possible to meet the payment needs unique to the vacant house management service, leading to improved user convenience. From 2021, our service “Tokyo Gas House Cleaning” has introduced “NP deferred payment air”, and we have found that there is a certain user need for deferred payment. Considering that there are a wide range of age groups for house cleaning users, some of whom do not have email addresses or credit cards, in order to provide a safe and convenient service to all users, we decided to offer postpay as a means of payment instead of cash. After introducing, it is currently selected by about 30% of all customers. Based on this achievement, we will provide an easy-to-use service for users who are not accustomed to online registration of credit cards and users who want to pay offline such as cash payment in the new business of vacant house management service "Parent's House Omamori". I wanted to do it, and decided to introduce "NP postpaid air".

The vacant house management service “Parent's house charm” is a service of Tokyo Gas that aims to solve the problem of vacant houses, which is attracting attention as a social issue. By taking care of houses that are no longer inhabited by people once a month, we maintain the condition of the house and provide "peace of mind" by regularly notifying the situation.

Service name: My parents' amulet

Usage fee: Basic plan 9,900 yen (tax included / time) ~ URL / service details: https://home.tokyo-gas.co.jp/service/vacant_house/index.html

"NP Postpaid air" is a BNPL (postpaid) payment service that meets the diverse operational needs of individual services. You can use it for a variety of personal services, from repairs and housekeeping services to rentals. Just enter information and press a button to handle all billing operations. Invoice issuance, payment collection, and payment confirmation are performed on behalf of the customer, and the risk of bad debt is also guaranteed. Payment destinations include banks, convenience stores, post offices, and LINE Pay bill payment, increasing convenience for end users.

Service name: NP postpaid air Start of provision: July 2015 Usage fee *: Settlement fee 2.9% ~ (monthly fixed cost 0 yen to 48,000 yen excluding tax, billing fee 190 yen excluding tax) Main functions: Credit, billing, bill collection, deposit management, dunning, uncollected risk guarantee URL/service details: https://www.netprotections.com/air There is likely to be. *If the amount collected at the convenience store is 50,000 yen or more, the actual cost of 200 yen, which is equivalent to revenue stamps, will be charged. * If the amount collected at Japan Post Bank or post office is 50,000 yen or more, a Japan Post Bank fee of 210 yen (including tax) will be charged. * If the transaction is canceled after the service completion registration, the cost of issuing an invoice and postage of 190 yen (excluding tax) will be incurred. *Depending on the results of membership screening, service usage may be restricted. * Service fee is tax exempt.

We are a pioneer of domestic BNPL payment services and a leading company with a share of more than 40% (*A) in the domestic BNPL payment service market for BtoC transactions. In 2002, we started providing Japan's first deferred payment service "NP deferred payment" with non-collection risk guarantee, and the annual circulation amount in FY2020 increased by about 16% compared to the previous year, and the number of unique users per year (*B). has reached 15.8 million, and the cumulative number of transactions will exceed 280 million by March 2021. In 2011, we started full-scale sales of “NP credit payment”, which developed our unique credit know-how and operational capabilities cultivated through this service for business-to-business transactions, and the annual transaction amount in FY2020 grew by about 27% compared to the previous year. is growing at a rate. In 2017, we began offering an easy post-payment payment service called "atone" that makes the purchasing experience even more comfortable. Furthermore, in 2018, we released AFTEE, a smartphone deferred payment service in Taiwan. Through these business operations, we have built credit and operations based on advanced technology and a wealth of experience, and aim to realize a society where anyone can safely and smoothly conduct commercial transactions through payment services. [Trade name] Net Protections Co., Ltd. [Representative] Shin Shibata, President and CEO [URL] https://corp.netprotections.com/ [Business description] Operation of the post-payment payment service “NP post-payment” inter-company payment service “NP credit payment” Operation of post-payment payment service “NP post-payment air” for visiting services Operation of new cardless payment “atone” Operation of smartphone post-payment payment “AFTEE” in Taiwan Operation of point program [Capital] 100 million yen [Location] Sumitomo Fudosan Kojimachi First Building 5F, 4-2-6 Kojimachi, Chiyoda-ku, Tokyo 102-0083 Forecast”, calculated based on the FY2020 estimated value of the deferred payment service market (882 billion yen) and the total transaction value of “NP deferred payment” and “atone” in FY2020 (approximately 360 billion yen). *B) Among the users of “NP Postpay” from April 1, 2020 to March 31, 2021, users with the same name and phone number.

[Trade name] Tokyo Gas Co., Ltd. (Tokyo Gas Co., Ltd.) [Representative] Takashi Uchida, President and Representative Executive Officer

[URL] https://www.tokyo-gas.co.jp/ [Business description] Gas (production, supply and sale of city gas, liquid gas business, LNG sales, etc.) Electricity (production and supply of electricity and sales) Overseas (overseas upstream business, midstream and downstream business) Energy-related (engineering solution business, gas appliances, gas construction, construction, etc.) Real estate (land and building leasing and management, etc.) Others (information processing service business, ship business etc.) [Foundation] October 1, 1885 [Capital] 141.8 billion yen [Location] 1-5-20 Kaigan, Minato-ku, Tokyo 105-0022