Collective support from measures against unauthorized use of personal information to monetary compensation- "Norton ™ ID Advisor + Total Care Pack" is now available-

(1) Collective provision from notification of personal information leakage to telephone support (handled by BBSS) Norton ™ ID Advisor constantly patrols the dark web and searches for personal information. We will notify you when your personal information is leaked and advise you on the next actions you should take to protect your information. In the event of unauthorized use of personal information, a recovery support specialist will help you solve the problem. ① Compensation for fraudulent use of credit cards (provided by Tokio Marine & Nichido) If a credit card registered for monitoring with Norton ™ ID Advisor suffers financial damage, the damage amount will be compensated up to 1 million yen per card. .. "Card theft" with "Norton ™ ID Advisor + Total Care Pack" subscribers as insured for the purpose of relief when compensation cannot be received under the membership agreement of the credit card company, such as when the damage is found late. We have "insurance" with Tokio Marine & Nichido (handling agency Japan PC Service). (2) 20% off rush support by professional staff (provided by Japan PC service) Specialized staff is available for those who do not know what to do even if they notice a leak of personal information or who want to strengthen security measures so as not to cause damage. We will visit your home to handle settings and troubles. From environment construction and security measures to prevent your device from being infected with a virus, you can use virus removal and data recovery support at 20% off when you are actually infected with malware. (* Excluding parts costs). In addition, we will set up a reception desk in case of damage caused by fraudulent use of credit cards, and support smooth compensation procedures. ■ About BB Soft Service Corp. The SoftBank Group provides software services centered on security products through telecommunications carriers such as ISPs and mobile phone companies. In addition to providing services, we are also actively engaged in educational activities related to information security through anti-phishing councils and other external organizations. We will contribute to society by reducing the damage caused by cybercrime by general consumers and providing a better Internet usage environment for all users. Company Name: BB Soft Service Co., Ltd. Location: 6-19-13 Shinbashi, Minato-ku, Tokyo This press release contains information for media personnel.

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3. Collective support from measures against unauthorized use of personal information to monetary compensation- "Norton ™ ID Advisor + Total Care Pack" is now available-